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FAQ

Your curiosities answered.

Have a question that's not listed? Reach out to us and we'll get back to you promptly.

  • How do I know I can trust your virtual assistants with sensitive information?
    We understand the importance of confidentiality and take it very seriously. Our virtual assistants undergo rigorous screening processes and signing non-disclosure agreements, to ensure the utmost trustworthiness. Additionally, we have robust security measures in place to safeguard your sensitive information, including encryption protocols and restricted access to data. Your privacy and security are our top priorities, and you can trust that your information is in safe hands with our virtual assistants.
  • What if there's a language barrier with my virtual assistant?
    Lost in translation? Not on our watch! Our VAs are linguistic chameleons, fluent in the dialect of productivity. All our VA's are fluent in English.
  • What if I'm not happy with my VA?
    Your satisfaction is important to us. If you're not completely satisfied with your virtual assistant, we'll work with you to address any concerns and, if needed, provide a replacement to ensure you receive the support you require.
  • Are virtual assistants cost-effective compared to hiring in-house staff?
    Yes, virtual assistants offer significant cost savings compared to hiring in-house staff. You can avoid expenses like salaries, benefits, and overhead costs, and pay only for the services you need when you need them.
  • Can I still have control over my tasks while delegating to a virtual assistant?
    Absolutely. You retain full control and oversight of your tasks. Our virtual assistants are here to support you, your right hand so to speak. Following your instructions and providing regular updates to ensure your needs are met is of top priority.

A virtual high 5!

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